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HOW UNITED “NAILED IT” WITH BASIC ECONOMY…
DOES YOUR AIRLINE EVEN WANT YOU TO FLY THEM..??
THE PSYCHOLOGY OF LOYALTY PROGRAMS
How the success of frequent flyer programs is driving away loyal customers
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Catchit Loyalty Consulting
Posted on
April 30, 2015
April 30, 2015
by
David Feldman
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Catchit Loyalty Consulting
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